0 Open      0 Scheduled      4 Resolved

Авария в датацентре/Emergency issue (Resolved)

Affecting Server - Hosting-NL | Priority - Critical


Здравствуйте!

В датацентре в Голландии произошла авария. Сервер с сайтами в данный момент недоступен. Мы делаем все возможное, что бы вернуть сайты онлайн.

Приносим свои извинения за доставленные неудобства.

Команда поддержки RealHosters.Com

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Hello!

We are facing an issue in our DC in the Netherland. Our server with websites is not available at the moment. We are doing our best to bring it online.

Sorry for inconvenience.

Support team RealHosters.Com

Date - 12/05/2020 14:33 - 12/05/2020 23:30

Last Updated - 12/05/2020 17:31

NL server is not available (Resolved)

Affecting Server - Hosting Netherlands-2 | Priority - Critical


Hello!

Hosting server in the Netherlands is not available at the moment. Please be patient

Thank you!

Date - 14/01/2020 14:17 - 14/01/2020 15:34

Last Updated - 14/01/2020 14:18

Network wide - Emergency edge network mainten (Resolved)

Affecting Server - Hosting-NL | Priority - High


Description of maintenance

As of recent we have run into some software bugs on our network edge, we have been working close with the vendor of the hardware in order to diagnose and patch these. In order to install the new software we are scheduling maintenance.

During the maintenance configuration will be updated in order to increase network performance, resolve the current issues and add new features. The new features which will be rolled out after the update has been installed include but are not limited to:

  • New mechanisms to decrease the impact should a network backbone link go down;
  • DDoS filtering instead of null-routing;
  • More advanced route filtering in order to minimize impact during major route leaks etc.;

Impact

As the maintenance is on the network edge, there might be impact for customers. Network performance will be degraded during the maintenance. Redundancy measures will be leveraged in order to keep the impact at a bare minimum.

  • Regular updates will posted on here should the maintenance not go according to plan.

Date and Time

The Maintenance will start on 23/11/2019 on 00:00 (CET) and will end 23/11/2019 05:30 (CET).

Post maintenance information

  • If you are still experiencing issues after the maintenance has been completed, please get in touch so we can resolve the issues!

Date - 23/11/2019 00:00 - 23/11/2019 12:15

Last Updated - 23/11/2019 03:18

Server is unavailable (Resolved)

Affecting Other - network issue | Priority - Critical


English version below

Здравствуйте!

В нашем ДЦ в Страсбурге, наблюдается проблема с сетью.

Мы работаем над устранением.

Спасибо за понимание

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Hello,

There is a network issue in our Strasbourg datacenter. 
We  are working on the fix. 

We thank you for your patience.

Date - 18/01/2019 08:27 - 18/01/2019 10:24

Last Updated - 18/01/2019 09:06

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